Meet our team

Read Hedditch

With almost thirty years of experience in the medical imaging industry, Read Hedditch’s expertise in medical and veterinary equipment is incomparable. Read’s previous adventures at Medical Applications and Agfa Healthcare gave him a comprehensive understanding of the problems and needs that surround equipment investment in the healthcare environment.

When Read launched ARO Systems in 2001 as a service-oriented medical imaging solution provider, entering the veterinary space was not a move he could have envisaged.

Always keen to stay on the cutting edge, Read is constantly in pursuit of the latest technology to better facilitate and automate veterinary practice management. He partners with many leading vendors to always have the very best on hand.

While Read’s extensive background in engineering and electronics makes him the ideal person from whom to receive technical advice and recommendations, it is his passion for tailoring solutions for each customer’s needs that makes him truly stand out as a leader in the industry.

Outside of ARO, Read has a love for the outdoors and enjoys camping, 4WDing and volunteering in the SES.

Jill Hedditch

Jill is ARO’s Office Manager and assists in the day-to-day running of ARO alongside husband, Read. Previously, Jill was involved in the Healthcare industry, specifically in the areas of Nursing, audiometry and breast screening. This later crossed over into medical administration, where she worked for a number of general practitioners, until finally helping set up the Breast Screen NSW office in Albury before taking time off to start a family.

Like her husband, Jill also has a passion for the outdoors and enjoys gardening, tennis and cooking for her family. Jill is also active within the school community and is a School Councillor.

Rahul Patil

Rahul joined ARO early 2013 as an IT Support Officer. Rahul moved to Australia from India with his family in 2009, after previously working as a Programmer and IT Manager, and holds a Diploma in Computer Management. Rahul’s love for gadgets crosses over into his personal life too through his love of photography.

Marc Desnousse

Marc started as a Meteorological Assistant working his way up to the Principal Technical Officer for the Meteorological Services in the Seychelles, installing, repairing and servicing Radars & Satellite tracking equipment. He then moved onto become the Principal Technical Officer for the airports Electrical Maintenance Centre at the Seychelles International Airport, maintaining and servicing X-Ray screening machines, security equipment and monitoring systems, PA Systems & airfield lighting.

Complimenting his more than 25 years’ of experience in the electronics field, Marc has a Bachelor of Engineering in Electrical & Electronic Engineering and a Diploma in Electronics & Communications from the UK.

Marc came out to Australia in 2002 where he worked in Melbourne before he and his wife moved to Albury/Wodonga to be near his only daughter.

Marc has been working with ARO System since Sept 2007 as a Technical Engineer, installing, repairing and servicing everything from wet processors to digital imaging equipment to computer and telecommunication systems.

In his spare time Marc enjoys spending time with his grandchildren, travelling, and fishing.

Michelle Brown

Michelle joined the ARO team mid 2014 as an administration assistant. Prior to this, she was a partner in her own business and holds a Diploma of Management, along with various other certificates in Marketing and Finance. In her spare time, Michelle enjoys volunteering with the local Wodonga Dog Rescue.