Success Stories

Adelaide University

the-university-of-adelaide-veterinary-practice integrationBessy Rasmussen, Director of the University of Adelaide’s Veterinary Health Centres shares:

  • How the University of Adelaide Veterinary Health Centres were impacted by poorly-specified technology;
  • The steps she and her team took to overcome these limitations; and
  • The outcomes they have achieved as a result.

Read the case study here.

“For any practice that is looking to modernise their imaging equipment for the future, I would definitely recommend engaging ARO Systems. We have had an excellent experience working with them so far and look forward to doing so into the future.”

– Bessy Rasmussen, Director, The University of Adelaide Veterinary Health Centres

Canberra Vet Hospital

Mark Ethell – Director of the Canberra Veterinary Hospital one of the first Veterinary hospitals in Canberra. With several locations that service the Canberra region specialising in small animals and horse practice. They have been using ARO Systems for a number of years to service their wet film developing.

Mark describes why they decided to upgrade to the digital processing with CR Vita SE’s. “We knew that we would enjoy a much better image quality, that images were much easier to store and easier to share images.”

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Duncan McGinness

Duncan McGinness Veterinary Surgeon was established in 1993 and providing a small animal veterinary practice in Dubbo and the surrounding districts. The vet practice caters for 80% dogs, 15% cats and a variety of small companion pets including aviary birds.

Duncan’s challenge when he met the ARO team was that his chemical automatic processor was close to wearing out and so he faced the dilemma to replace it or purchase digital Xray process.

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Northern Rivers Equine

Kath McIntosh has been running her practice for the last 12 months. Her practice focuses on Equine health. Since working with ARO Systems to develop a totally portable imaging solution that Kath operates from her car her business has grown steadily. Kath is now planning to put on office administration staff and more vets to handle her growing practice.

The challenge for Kath in setting up a mobile practice was finding a solution that she could operate from her car. “The DR systems were very expensive for a start up practice and the film and chemical based solution for taking images meant I couldn’t be mobile so it wasn’t practical”. Kath spoke to another veterinary colleague and he recommended talking with Read from ARO Systems.

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Orange Vet Hospital

Kim Rolls is a Vet with the Orange Vet Hospital. The Orange Vet practice is over 50 years old and is a genuine mix practice with 60% of the practice serving small animals, 25% horse and larger animals and 15% cattle and Alpacas. Kim works with a team of over 20 staff servicing the community of orange and surrounding rural areas.

The issue for many vets Kim explains “Now days it is it is hard enough keeping up with all the information just being a vet, let alone the complexity that comes with this sort of digital technology. It is extremely important that we don’t have to deal with that sort of thing. We just don’t have the time. Dealing with ARO Systems meant that we could put it out of our minds”.

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Southern Animal Centre

Mark Amott – is the Business Manager and Director of Southern Animal Referral Centre which is a 24 hour Pet Emergency and Veterinary Referral Hospital. in Melbourne. The pet emergency department sees dogs and cats across Melbourne’s southern region and sometimes from further afield.

Mark explains that SARC moved into the digital X-ray processing in 2005 which was a huge leap from chemical processing. Back then there was no real discussion around the servicing requirement of a CR system. Over time the system’s images were not as good and they discovered they needed a servicing regime to keep the image quality high.

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Yass Veterinary Hospital

Stuart Williams – is the Principal of the Yass Veterinary Hospital which services the Yass and surrounding areas with another practice at Murrumbateman. The Yass clinic is a “mixed animal” practice in that it can deal a wide range of small and large animals.

In 2008 Stuart and the team decided to invest in a Digital X-ray solution. For a number of years they struggled with the quality of the x-rays due to a non propitiatory software. In January 2012 Stuart was recommended to speak to Read Hedditch from ARO Systems with the aim of improving the quality of the images from the Digital X-ray machine. Read advised Stuart to replace software with Carestream QC and VET-VIEW workstation to allow for tight for the DICOM images between to two different software platforms.

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