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We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.

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All products warranty will be specified on each product page and also subject to our normal terms and conditions. Please ask for a copy of these if needed. Where the product is a software product, it will be subject to the manufacturers "EULA - End User License Agreement". See our Terms & Conditions Page for further information.