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How we exceed your expectations

 

Step 1: We start by getting to know you and your requirements

While all the products we recommend are selected for their high quality, not every option will be right for you. So, before we recommend any solution, we’ll spend some time getting to know your situation, the challenges you’re trying to address, and what you need to do.

 

Step 2: We recommend the solution that will best meet your needs

Based on our understanding of your situation and our deep experience implementing imaging systems for practices like yours, we will recommend the solution that best meets your requirements.

 

Step 3: We implement the solution and provide training for your users

Using our best practice implementation methodologies, we will work to ensure you can hit the ground running with your solution.

 

Step 4: We work with you to work out any immediate post-implementation issues

Immediately after implementation, there is always the chance of a few issues cropping up. We will work with you to help address these issues, helping you achieve the desired results as soon as possible.

 

Step 5: We provide ongoing maintenance and support to ensure the solutions keep delivering as promised

Repeatedly delighting our customers, our ongoing maintenance and support team is one of the best in the industry. They can provide remote and on-site support by adhering to SLAs specific to your needs.